Terms + Conditions

 

RETURN + EXCHANGE POLICY

We know you will love your Hunter and Hound Supply Co. purchase, however, if you change your mind, we totally understand, we won’t hold it against you.  As long as your order was purchased through our website, and is still in a new and unused condition, we are happy to accept it back. We are pretty flexible, however, please try to send your return back within 14 days of receiving your order. Please note shipping charges are not covered, and the buyer is responsible for the return shipping cost unless the item is faulty. Please allow 10-14 days for your return to be processed.

PLEASE ADDRESS YOUR RETURN TO:

HUNTER AND HOUND SUPPLY CO
3 CLIFF GROVE
BEAUMARIS 3193
ORDER NUMBER: ______

 

SHIPPING DOMESTIC

Hunter and Hound Supply Co. offer a flat rate shipping cost of $7 via Australia Post for all orders within Australia. We aim to process your order within 48 hours of receiving it. You will receive an email notification upon placing your order, followed by a tracking number once your order has been dispatched.

 

INTERNATIONAL SHIPPING

NEW ZEALAND - $13 AUD
USA - $15 AUD
CANADA - $20 AUD
EUROPE - $20 AUD
ASIA - $20 AUD
SOUTH AMERICA - $20 AUD
AFRICA - $20 AUD

 

CUSTOMS, DUTIES + TAXES

If your delivery is outside of Australia, you may be subject to customs brokerage fees, import duties and taxes once the order reaches its destination.  Hunter and Hound Supply Co. have no responsibility for these government charges nor can we determine what they may be. Please contact your local customs office for more information.